Terms of Service

Effective date: September 3, 2025

These Terms of Use (the "Terms") are a legal agreement between Or Soffer (sole proprietor) trading as "Leoparo" ("Leoparo," "we," "us," or "our") and you ("you" or the "Customer"). They govern your access to and use of the Leoparo website(s), apps, APIs, and related services (collectively, the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Note: These Terms include important disclaimers about AI‑generated content, limitations of liability, billing terms, and acceptable use.

1) Eligibility & accounts

  • Minimum age. You must be at least 13 (or the age required by your jurisdiction). If you are under 18, you represent you have your parent/guardian's consent.
  • Business use. If you register on behalf of a company or other entity, you represent you have authority to bind that entity, and "you" refers to that entity.
  • Account security. Keep your credentials, tokens, and API keys confidential. You are responsible for all activities under your account. Notify us immediately of any unauthorized use.

2) Subscriptions, trials, pricing (Polar as Merchant of Record)

  • Merchant of Record. Checkout, payment processing, invoicing, taxes, and fraud screening are provided by Polar acting as the Merchant of Record. Polar processes your payment and tax information under its own terms and privacy policy. We receive limited transaction metadata (e.g., price, plan, status) to activate your subscription.
  • Plans & renewal. Paid plans renew automatically at the end of each billing period unless you cancel via the Polar portal or in‑app links before renewal.
  • Trials & promos. Trial lengths and promotional offers are as presented at sign‑up. We may modify or end a trial early for abuse.
  • Upgrades & downgrades. Unless otherwise stated in the plan description: (a) upgrades take effect immediately and any additional fees are charged pro‑rata or per our usage/credit rules; (b) downgrades take effect at the end of the current billing period.
  • Usage & credits. Some features may be metered (e.g., tokens, storage, vector index size, or provider calls). Your use must stay within plan limits and fair‑use thresholds; we may throttle, suspend, or charge overages if you exceed limits.
  • Taxes & currency. Taxes are calculated and collected by Polar where applicable. Currency, exchange rates, and VAT/GST handling are determined by Polar at checkout.
  • Refunds. Refund eligibility is determined by Polar's policies and applicable law. Contact Polar using the links in your receipt for billing questions; you may also contact support@leoparo.com.

3) Your Content, Outputs, and license to Leoparo

  • Your Content ("Customer Content"). You retain ownership of prompts, files, documents, data, and other content you submit or connect to the Service.
  • Outputs. As between you and us, and to the extent permitted by law, you own the AI‑generated outputs produced from your inputs and settings. Outputs may be similar to content generated for others.
  • License to operate the Service. You grant Leoparo a non‑exclusive, worldwide, royalty‑free license to host, process, transmit, display, and create temporary technical copies of Your Content solely to provide the Service, including generating outputs, maintaining security, and operating integrations you enable.
  • No training by default. We do not use your Customer Content to train foundation models unless you explicitly opt‑in. See our Privacy Policy for details.
  • Content responsibility. You are responsible for Your Content and for obtaining all necessary rights, permissions, and lawful bases to process it through the Service.

4) AI features — important disclaimers

  • No professional advice. Outputs may be inaccurate, incomplete, or inappropriate for your use case. Do not rely on the Service for legal, medical, financial, or other professional advice. Validate outputs before use.
  • Safety & use. You are responsible for how you use outputs. Do not use the Service to generate or disseminate unlawful, harmful, or infringing content.
  • Attribution & third‑party rights. Outputs may inadvertently resemble third‑party content. You are responsible for complying with copyright and other laws in your jurisdiction.

5) Integrations and third‑party services

  • OAuth & scopes. When you connect third‑party services (e.g., Gmail/Google Workspace, Microsoft 365/Outlook, Google Drive, OneDrive/SharePoint, Slack, GitHub, Notion, Linear, HubSpot, Jira/Confluence, Dropbox), you authorize us to access those services within the scopes you approve to perform the requested features (e.g., summarize, draft, send, retrieve documents).
  • Third‑party terms. Your use of integrations is also governed by the third party's terms and policies (e.g., Google API Services User Data Policy, Slack terms). We are not responsible for third‑party services and do not control their availability.
  • Gmail Limited Use. For Gmail/Google data, we comply with Google's Limited Use requirements; human access is limited as described in our Privacy Policy.
  • Disconnect. You can disconnect any integration at any time. Doing so typically stops further access; see the Privacy Policy for data handling details.

6) Acceptable Use Policy (AUP)

You agree not to:

  1. Use the Service in violation of law, including privacy, IP, export, or sanctions laws.
  2. Upload or generate content that is illegal, harmful, exploitative, or infringes third‑party rights.
  3. Attempt to reverse engineer, decompile, or otherwise derive source code or model weights not exposed for that purpose.
  4. Circumvent or attempt to bypass usage limits, rate limits, or access controls; resell or sub‑license the Service without permission.
  5. Interfere with Service operation, probe or scan systems, or disrupt other users.
  6. Use the Service to collect sensitive personal data at scale (e.g., health, biometric) without lawful basis and appropriate safeguards.

We may suspend or terminate accounts for AUP violations.

7) Privacy & data protection

Your use of the Service is subject to our Privacy Policy (available at leoparo.com/privacy). The Privacy Policy describes how we collect and process personal data, including via integrations and model providers. Where we process personal data on your behalf under a separate Data Processing Addendum (DPA), the DPA will govern to the extent of conflict.

8) Service changes; beta features

We may improve or modify features, introduce new ones, or discontinue features with or without notice. We may offer beta or pre‑release features identified as such; they are provided as‑is, may be unstable, and may be subject to additional terms.

9) Intellectual property

  • Our IP. We and our licensors own the Service and all related IP (software, models, designs, logos, documentation). These Terms do not transfer any rights except the limited rights expressly granted to you to use the Service.
  • Feedback. If you provide ideas or suggestions, you grant us a perpetual, irrevocable, royalty‑free license to use them without restriction or compensation.

10) API & rate limits (if applicable)

If we provide an API, we may publish separate documentation and limits. We may monitor usage and throttle or revoke keys for abuse or security.

11) Term; termination

  • By you. You may stop using the Service at any time. To cancel a paid plan, use the Polar portal or in‑app billing settings.
  • By us. We may suspend or terminate your access for breach, security risk, non‑payment, or where required by law.
  • Effect. Upon termination, your right to use the Service ends. We may disable access to Your Content stored in the Service. Data handling and deletion are governed by the Privacy Policy; some residual copies may persist in backups for a time consistent with security and business continuity practices.

12) Payments & Refunds

Subscriptions

By purchasing a subscription to Leoparo, you agree to pay the fees associated with the plan you selected (e.g., monthly or annual). Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date.

Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. Until then, your plan will remain active and you will continue to have access to Leoparo's services.

Refunds

All payments are non-refundable. This means that if you cancel a subscription before the end of your current billing period, you will not receive a refund or credit for any unused portion of the subscription. Your access will remain available until the billing period concludes.

Termination by Leoparo

We may suspend or terminate your account at any time if you violate these Terms. In such cases, you will not be entitled to a refund. If we terminate your subscription for reasons other than a breach of these Terms, we may, at our sole discretion, issue a pro-rated refund for any pre-paid amounts.

For any questions regarding payments or cancellations, please contact us at support@leoparo.com.

13) Warranties, disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR‑FREE, UNINTERRUPTED, OR THAT OUTPUTS WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSES.

14) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEOPARO'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID (IF ANY) IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR US$100 IF YOU HAVE NOT PAID ANY AMOUNTS. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

Some jurisdictions do not allow certain limitations or exclusions; in those cases, the limitations apply to the fullest extent permitted by law.

15) Indemnification

You will defend, indemnify, and hold harmless Leoparo from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to: (a) Your Content; (b) your use of the Service in violation of these Terms or law; or (c) your use of integrations in violation of third‑party terms.

16) Governing law; venue

These Terms are governed by the laws of Israel, without regard to conflict of law rules. You agree to the exclusive jurisdiction and venue of the courts located in Tel Aviv‑Jaffa, Israel for any dispute arising out of or relating to these Terms or the Service, except where applicable law provides a mandatory venue.

17) Export control & sanctions

You represent that you are not located in, under the control of, or a national/resident of any country or entity subject to embargoes or sanctions, and you will not use the Service for prohibited end uses.

18) Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (e.g., by email or in‑app). The updated Terms become effective when posted. If you continue using the Service after the effective date, you accept the updated Terms.

19) Contact

Questions about these Terms? Contact support@leoparo.com. For ownership/controller matters, you can also reach soffer@leoparo.com.

Definitions

  • Customer Content / Your Content: Data, prompts, files, documents, messages, and other content you submit to or connect with the Service.
  • Outputs: AI‑generated content produced by the Service in response to Your Content or instructions.
  • Integrations: Third‑party services you connect to the Service via OAuth, API keys, or other means (e.g., Gmail, Drive, Slack, GitHub, Notion, Linear, HubSpot).
  • Merchant of Record: Polar, which processes payments for subscriptions and acts as the seller of record.