Customer SupportAutomation

Customer Complaints → Linear Tickets

Set up an automation that watches your support inbox. When a complaint comes in, Leoparo creates a Linear ticket with all the context, assigns priority, and notifies the engineering channel on Slack.

GmailGmail
LinearLinear
SlackSlack

Example prompt

“When I get a customer complaint email, create a Linear ticket and notify #engineering on Slack”

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Customer Support
GmailAirtable

Log Customer Feedback in Airtable

When customer feedback arrives by email, log and categorize it in Airtable.

Customer Support
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Critical Support Ticket → Jira Issue

When a critical support ticket comes in, create a Jira issue with full context.

Customer Support
Gmail

Auto-Draft Support Replies

When a support email arrives, draft a reply using your knowledge base.

Customer Support
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Weekly Support Metrics Digest

Summarize support ticket volume and trends, post to Slack.

Customer Support
GmailGooglesheets

Customer Satisfaction Follow-Up

After resolving a ticket, send a satisfaction survey email.

Customer Support
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Support Escalation Alerts

When a high-priority support issue is detected, alert the team on Slack.

View all templates